Staycity is currently recruiting a Sales Executive to join our Frankfurt sales team.

Company Background

Staycity currently operates in excess of 3,000 apartments across several major European cities including Birmingham, Dublin, Edinburgh, Liverpool, London, Manchester, Marseille, Paris, York and Lyon with many more exciting cities to follow.

The Staycity family is continuously growing allowing us to make our 2022 goal where we aim to make Staycity Europe’s largest, mid-market, pan-European city aparthotel brand with 15,000 keys operational a reality.

Staycity Group’s expansion is now rolling out under two brands – Staycity Aparthotels and our new premium brand Wilde Aparthotels by Staycity 

Responsibilities:

• Assist with the administration of the day-to-day property mgmt. systems (e.g. Opera/Ideas/SiteMinder/Salesforce – training provided).
• Provides timely feedback to senior management regarding performance.
• Provides timely, accurate, competitive quotes on all corporate and long stay inquiries while striving to maintain maximum profit margin.
• Maintains accurate records of all pricings, sales, and activity reports.
• Controls expenses to meet budget guidelines.
• Adheres to all company policies, procedures, and business ethics codes and ensures that they are communicated and implemented within the team.
• Also, secure and manage national corporate accounts by building and maintaining professional relationships with key bookers.
• To be completely familiar with the company’s products and services and to promote cross-selling across the portfolio at all times.
• To actively promote sales and marketing activity by assisting with marketing campaigns, mailshots, sales blitz, etc.
• To assist with promotional roadshows and presentations undertaken by the company
• To assist and help co-ordinate corporate sales events within the cities
• Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.

Quality & Customer Service

• To work with the City General Manager & Sales Manager to ensure new companies are looked after and that they receive excellent service and are encouraged to use us again
• To deal with any queries or complaints that may arise in a professional and efficient manner, make sure to notify the relevant manager of any problems that have occurred

Communication, Teamwork & Leadership

• To meet weekly with the General Manager and Corporate Sales Manager
• To be flexible with regard to working hours, travel, and place of work
• Ensures that all activity standards for prospecting calls, appointments, presentations, proposals, and closes are met and exceeded.
• Maintains contact with all clients in the market area to ensure high levels of client satisfaction.

Job Specifications:

• At least 1-2 years experience in either a serviced apartment/aparthotel or hotel reservations, revenue, or sales background.  
• Ability to drive sales activity and revenues
• Knowledge of Opera/IDEAS/Siteminder an advantage