Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna

We are seeking a proactive and experienced Housekeeping Manager to join the team at Wilde. Embrace a fast-paced, evolving environment with enthusiasm and curiosity. At Wilde, we’re not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde.

Benefits:

• Paid family leave (>1 year of service)
• Competitive salary and performance-related bonus scheme linked to property goals
• Flexible working patterns
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme - earn up to £/€550
• Cycle to work scheme to support a healthy lifestyle and our planet
• Education support to help you develop leadership and operational skills
• Volunteer days: 2 paid volunteer days per year
• Employee Assistance Program (EAP) offering confidential support
• An extra day off to celebrate your birthday

We would love you to have:

• Proven experience (typically 2+ years) in housekeeping management within a hotel, aparthotel or hospitality environment
• Experience supervising and developing teams, including rostering and performance management
• Strong knowledge of housekeeping SOPs, cleaning standards and inventory control
• Experience managing budgets, stock ordering and supplier relationships
• Good communication skills with the ability to work cross-functionally with front of house, maintenance and procurement
• Strong attention to detail, organisational skills and the ability to prioritise in a busy environment
• Understanding of health & safety, COSHH and infection control procedures
• Flexibility to work varied shifts including weekends and bank holidays

What you can do for us:

• Lead and manage the housekeeping department to deliver consistently high standards of cleanliness, presentation and guest satisfaction
• Develop, implement and monitor housekeeping SOPs, quality checks and inspection schedules to ensure compliance with company standards
• Manage recruitment, training, coaching and development of housekeeping staff to build a motivated and high-performing team
• Plan and manage labour schedules and rotas to meet operational needs while controlling labour costs
• Oversee inventory management, linen and amenities control, and ordering to maintain stock levels and reduce waste
• Work closely with maintenance and other departments to resolve room defects, manage turnovers and support a seamless guest experience
• Maintain accurate departmental records, reporting on performance metrics, room status and budgetary spend
• Ensure compliance with health & safety and hygiene regulations and promote safe working practices across the team
• Lead initiatives to improve sustainability within housekeeping operations, reducing waste and supporting company environmental goals
• Represent Wilde with professionalism and enthusiasm, modelling our values and encouraging a positive team culture

• Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.
• Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.
• Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.
• Show Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
• Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.

Start your Wilde journey today! Take the leap and click "apply" now!